Dautaliev Marat Manapovich
- Category: Uncategorised
Dautaliev Marat Manapovich
Since May 2014: Deputy General Director of the RSE "Kazaeronavigatsia".
Education:
Alma-Ata Institute of National Economy - Labor Economics.
Academy of Civil Aviation - Organization of traffic and transport operation.
Professional experience
2007-2014: Managing Director, Deputy General Director, First Deputy General Director of RSE "Kazaeronavigatsia"
2004-2007: Deputy Chairman, Civil Aviation Committee of the Ministry of Transport and Communications of the Republic of Kazakhstan
2003-2004: Deputy General Director, RSE "Kazakhavtodor".
1999-2003: Deputy Director, Department of the Agency of the Republic of Kazakhstan on Regulation of Natural Monopolies and Protection of Competition.
1998-1999: Head of Department, Deputy Director, RSE "Kazakhstan Temir Zholy", "TEK".
1995-1998: Deputy Director of the Commercial Directorate, Director of "Tourne" LLP
1989-1992: Postgraduate student of Moscow State University.
1985-1989: Lecturer, Department of Labor Organization and Regulation, Alma-Ata Institute of National Economy.
Date of appointment, number and date of order: Order of the Minister of Healthcare of the Republic of Kazakhstan n. 310 dated 26.05.2021.
Term of office of the members of the Supervisory Board is 3 years.
Отепова Гульнара Данифовна
- Category: Uncategorised
Otepova Gulnara Danifovna
Chairman of the Association of legal entities "Kazakhstan Association of Private Medical Structures" accredited by the Central Office of the National Chamber of Entrepreneurs of the Republic of Kazakhstan.
Candidate of Medical Science. Education: university degree (1987-1993: Tashkent Medical Institute).
Professional experience
1993-1994: resident doctor at a regional eye hospital (Kokshetau);
1994-1998: ophthalmologist in a private medical consulting room (Kokshetau);
Since 1998 to the present day heads her own “Otepova&Company” LLP which manages 3 private clinics and optical store in Astana;
Since 2013: Chairman of the Association of legal entities "Kazakhstan Association of Private Medical Structures" accredited by the Central Office of the National Chamber of Entrepreneurs of the Republic of Kazakhstan.
Awards
2002: 1st place in the nomination "Provision of services to the population" at the Republican competition "The best enterprise headed by a woman" organized by the National Commission for Women, Family and Demographic Policy under the President of the Republic of Kazakhstan.
2006: 2nd place, "Health" nomination in the "Best Enterprise" competition held by the Mayor’s Office of Astana.
2007: "10 years of Astana" decoration, certificate n. 15998.
2015: "On the occasion of the 20th anniversary of the Assembly of the People of Kazakhstan" decoration.
2015: "On the occasion of the 20th anniversary of the Constitution of Kazakhstan" decoration, certificate n. 06637.
2016: "On the occasion of the 25th anniversary of Independence of Kazakhstan” decoration, certificate n. 09309.
2018: "On the occasion of the 20th anniversary of Astana" decoration, certificate n. 7972.
Patient rights and responsibilities
- Category: Uncategorised
Patient and family rights and responsibilities memo
NCCEM patients and their families have the right for:
- Respect for the cultural, personal, religious, spiritual values and beliefs of the patient and his family.
- Privacy and non-disclosure of confidential information constituting medical confidentiality, within the framework of the law. The patient has the right to refuse photo/video/audio recording.
- Obtaining the guaranteed volume of free medical care, in accordance with the legislation of the Republic of Kazakhstan, as part of the provision of medical services by air medical service.
- Compliance with quality standards.
- Submit appeals and make suggestions.
- Participate in the process of treatment and care through continuous education, the choice of alternative methods, as well as the refusal of medical care and transportation.
- National coordination center for emergency medicine takes measures to protect patients’ property from theft or loss of personal belongings within the established responsibility.
- Protection from physical violence (children, disabled people, the elderly and other persons belonging to vulnerable groups receive adequate protection).
- Being informed about their rights and obligations in an acceptable form and in an understandable language.
Patient and family responsibilities
- Show respect when communicating with healthcare professionals.
- Provide the specialists of the air ambulance crew with all information necessary for the diagnosis and the disease progression.
- Timely inform the employees of the air ambulance crew about changes in their health status in the process of providing medical care and transportation, as well as in cases of diseases that pose a danger to others or suspicions of them.
- Do not commit acts that violate the rights of other patients.
- Follow the recommendations of the air ambulance crew.
- Not to leave the patient (child, person under care) unattended.
- Follow all safety rules for air and ground transportation, take care of the property of the air ambulance crew and cooperate with medical personnel.
A variety of resources are available for patients seeking information and assistance. In addition to obtaining consultations from the air ambulance crew, patients can:
- comment on the quality of medical services provided during transportation in an air ambulance;
- leave a written review / complaint in the register for requests and suggestions;
- all MBMA aircraft have a QR code that, after scanning, directs to a website where you can leave an assessment about the quality of medical services provided during transportation through medical aviation;
- call the helpline at 8 (7172) 709-713; ext.21-01 (from Mon. to Fri., from 9.00 a.m. to 18.00 p.m., except holidays and weekends). On holidays and weekends, requests are registered by Dispatcher Service employees. Dispatch service Tel. 8(7172) 701-702.
- leave a review on the NCCEM website https://emcrk.kz (the "Write to us" tab) or by email This email address is being protected from spambots. You need JavaScript enabled to view it.
